COMMERCIAL TERMS

Cancellation & No-Refund Policy

Last updated: September 1, 2026

1. Nature of the Digital Service

BeggingAI (operated by Roguetrove Ventures (OPC) Private Limited, Kudlu, Bangalore, Karnataka, India) provides an immediately delivered digital entertainment experience featuring an interactive, fictional artificial intelligence character.

All contributions and payments made on BeggingAI are voluntary, one-time commercial transactions for immediate digital entertainment interactions. The user is explicitly shown the selected contribution amount in Indian Rupees (INR) prior to initiating and authorizing the payment through our payment processing partner, PhonePe.

2. Finality of Delivered Transactions & No-Refund Principle

Because digital entertainment interactions (including the extension of the fictional AI life countdown, character dialogue responses, animations, dynamic sign updates, collectible comedy posters, and optional public wall acknowledgments) are delivered electronically and in real-time immediately upon server-side payment verification, all successfully delivered transactions are final.

Except as explicitly provided in Section 3 of this policy or where required by mandatory provisions of applicable Indian law, BeggingAI does not provide:

  • Cancellations after a transaction has been authorized, completed, and delivered.
  • Change-of-mind refunds.
  • Partial refunds or reversals after digital delivery.
  • Refunds because a user subsequently decides they no longer wish to support or participate in the comedic experience.
  • Refunds based purely on subjective entertainment preferences, including dissatisfaction with comedic dialogue, character reactions, visual styling, or animation behavior.

3. Investigation of Payment Errors & Exceptional Circumstances

We are committed to fair and lawful business practices. We review and resolve verified payment-processing errors, technical delivery failures, and unauthorized transactions on a case-by-case basis.

You may contact our support team at hello@beggingai.com if you experience any of the following circumstances:

  • Duplicate Charges: You were charged more than once for the same single contribution due to a network glitch or payment gateway timeout.
  • Technical Non-Delivery: Your payment was successfully debited and verified by PhonePe, but the digital entertainment interaction failed to register due to a verified server-side technical malfunction.
  • Incorrect Amount Debited: The amount debited from your payment instrument differed from the amount confirmed on the checkout screen due to a verified technical anomaly.
  • Unauthorized Transactions: You suspect an unauthorized payment was executed using your payment credentials without your knowledge or consent.
  • Legally Required Resolutions: Circumstances where resolution or remedy is mandated under applicable Indian law or payment network/provider requirements.

4. How to Submit a Review Request

For payment-related issues, duplicate transactions, unauthorized transactions, or verified failure of digital delivery, please contact our support team at hello@beggingai.com with the subject line Payment Inquiry: <Transaction Reference> and provide:

  • Your full name (if provided during payment).
  • The PhonePe Transaction ID, Order Reference, or UTR Number shown on your payment confirmation receipt.
  • The date and approximate time of the transaction.
  • The exact amount debited in INR.
  • A clear description of the technical error or duplicate debit.

Security Notice: Never share sensitive credentials such as your UPI PIN, card CVV, net banking password, card PIN, or one-time password (OTP). Our support team will never ask for sensitive authentication credentials.

5. Review & Refund Processing Timelines

Eligible requests will be reviewed after receipt of sufficient transaction information. Our support team will cross-reference your inquiry against server logs and payment records.

Where a refund is approved upon verification, it will be initiated to the original payment method through the applicable payment provider. The time required for the refunded amount to appear may depend on PhonePe, the customer's bank, UPI provider, card network, or other payment service provider.

Nothing in this policy is intended to exclude, restrict, or modify any statutory consumer rights that cannot legally be excluded under the Consumer Protection Act, 2019, or other applicable laws of India.

6. Contact for Policy Inquiries

For questions regarding this policy, please reach out to:

Roguetrove Ventures (OPC) Private Limited

Kudlu, Bangalore, Karnataka, India

Official Support Email: hello@beggingai.com